Our Policies

Last Updated: August 7th 2023

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1. Introduction

Welcome to the website of Family Recovery Society of Canada ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use and share that information, and your rights regarding your personal data.

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2. Information We Collect

We may collect certain personal information from you when you visit our website, subscribe to our newsletters, fill out forms, or contact us through various means. The types of personal information we may collect include:

• Name

• Contact information (email address, phone number, address)

• Demographic information

• Information related to your recovery journey and parenting experiences

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide you with information and support related to addiction recovery and parenting.

• To respond to your inquiries and provide customer support.

• To send you newsletters and updates about our services and events.

• To improve our website's content, design, and user experience.

• To comply with legal obligations.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties in certain circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services and maintaining our website.

• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete personal information we have about you.

• Erasure: You can request the deletion of your personal information in certain circumstances.

• Objection: You can object to the processing of your personal information for certain purposes.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our website with the effective date.

9. Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at board@familyrecoverysociety.com.

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